KnightBase ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you use our hosting platform.
We believe in transparency. We only collect data that is necessary to provide you with a reliable hosting experience. We do not sell your personal data to anyone — ever.
By using KnightBase, you consent to the data practices described in this policy. This policy applies to all users of our website, dashboard, and related services.
We collect the following types of information to provide and improve our services:
| Data Type | What We Collect | Why |
|---|---|---|
| Account Info | Name, email, username, phone | Account creation & login |
| Authentication | Email/password hash, Google OAuth token | Secure login |
| Usage Data | Sites created, plan type, join date | Service delivery |
| Payment Info | UPI transaction ID (UTR) only | Plan verification |
| Uploaded Files | HTML, CSS, JS, image files | Website hosting |
| System Logs | Login events, deployments | Security & audit |
| Device Info | Browser type, IP address | Security monitoring |
We do not collect sensitive financial data such as bank account numbers, credit card details, or full UPI credentials.
The data we collect is used exclusively for the following purposes:
🔔 We may send you email notifications for important account events such as plan activation, password resets, or security alerts. You can opt out of non-essential emails anytime.
Your data is stored using Firebase (Google's cloud infrastructure), which provides enterprise-grade security and compliance. Your uploaded website files are hosted via GitHub repositories with controlled access.
While we implement strong security measures, no system is 100% secure. We encourage you to use a strong unique password and enable Google login for added protection.
We do not sell, rent, or trade your personal information to any third parties. Your data may only be shared in the following limited circumstances:
All third-party services we use comply with their own privacy policies and applicable data protection laws. We do not allow these partners to use your data for their own marketing purposes.
KnightBase uses minimal cookies and browser storage technologies to ensure the platform functions correctly and to improve your experience.
| Type | Purpose | Duration |
|---|---|---|
| Auth Session | Keeps you logged in securely | Session / 30 days |
| Preferences | Remembers your UI settings | 1 year |
| Firebase SDK | Authentication state tracking | Session |
| Security | CSRF protection tokens | Session |
We do not use third-party advertising cookies or tracking pixels. You can clear cookies through your browser settings, though this may require you to log in again.
You have full control over your personal data. You can exercise the following rights at any time by contacting us:
📨 To exercise any of these rights, email us at privacy@knightbase.app. We will respond within 7 business days. Account deletion requests are processed within 30 days.
KnightBase is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@knightbase.app. We will promptly delete any data found to belong to a minor under 13.
Users between 13 and 18 years old may use KnightBase only with the consent and supervision of a parent or legal guardian.
Our platform integrates with the following third-party services. These services have their own privacy policies which we encourage you to review:
KnightBase is not responsible for the privacy practices of these third-party services. We use them solely to deliver our core hosting functionality.
We carefully select third-party providers that maintain strong privacy and security standards. All integrations are limited to what is strictly necessary for our service.
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please reach out to us. We take all privacy inquiries seriously and respond promptly.
This Privacy Policy was last updated on January 1, 2025. We will notify you of any material changes via email or dashboard announcement. Continued use of KnightBase after changes constitutes acceptance of the updated policy.